Reassuring statistics

While preparing a report, I came up with a couple of very positive statistics on the take-up of our digital floorplans:

·         Comparing the period September-October 2017 (before the floorplans were developed) with the same period in 2019 (a year after their launch), there was a reduction in directional enquiries at the Information Hub of 55%.

·         Comparing the first weeks of term in 2018 and 2019, the floorplans experienced an increase in page hits of 268%

I know that stats don't prove causality, but these ones at least make me feel that the floorplans must have had a positive impact on users and staffed services.